Absentee Policy
WE TRULY CARE ABOUT YOUR CHILD’S WELL-BEING AND PROGRESS IN THE WATER. PLEASE HELP US TO KEEP OUR INTIMATE SETTING POSSIBLE BY UNDERSTANDING THE FOLLOWING ABSENTEE GUIDELINES. THANK-YOU.
In order to maintain the individual attention of our personalized group setting and it’s price structure, we cannot provide make ups, refunds, credits or substitutions. In a group class situation, the staff must attend even if your child is absent and our overhead continues…
Consistent class attendance contributes to natural and fluid learning. The more classes that you attend, the smoother your child’s progress will be. As with any educational endeavor, you are making a commitment and you are responsible for attending class. You are paying for and enrolling in an entire session not individual classes in a “pay as you go” fashion. If you miss we can give you advice on how to continue the learning/practice of skills while you are away. Or you can practice at home, even in the bath tub, with games and songs. Optimally, you will be able to attend all the classes in your session, but at the minimum, we recommend that you try to attend at least 1/2 of the classes offered in the class that you have enrolled in.
Never switch or substitute with an untrained dad or mom, grandparent or nanny at swim class. Always have a new adult attend class first with you in the water, several times so that they can be trained in class procedure and become aware of the child’s current capabilities. They need to understand our “child-centered” philosophy and study this entire web site, Babyswimming~ The Gentle Journey at www.babyswimming.com and study our book Learn to Swim. An untrained substitute can be detrimental to your child and disruptive to the class.